1. Digital Product Nature

All products sold through PromptSellers.com are digital and instantly accessible after purchase. Once delivered, they cannot be returned, revoked, or exchanged.

For this reason, we do not offer refunds on any digital product, including but not limited to:

• Prompt packs

• Templates

• PDF guides

• Training resources

2. Exceptions to This Policy

We may offer a refund only under the following circumstances:

• You were charged more than once for the same product

• You made a duplicate purchase of the same product

• You are unable to access the product due to a verified technical issue on our side (not user error)

If your situation meets any of these criteria, please contact us within 7 days of purchase for review.

3. How to Request Support

If you believe you qualify for a refund, please contact our support team with:

• Your full name

• Order ID or email used for the purchase

• Reason for the request

• Screenshots if applicable

Send all refund inquiries to:
📧 support@promptsellers.com

We’ll respond within 2 business days.

4. Fraud Prevention

To protect our business and customers, we monitor all refund requests for potential abuse. We reserve the right to deny any refund request that we deem as fraudulent or dishonest.

5. Chargebacks

Attempting to bypass our refund policy by initiating a chargeback may result in:

• A ban from purchasing future products

• Reporting to fraud monitoring networks

We strongly encourage you to contact us first so we can assist with your issue.

6. Agreement

By purchasing from PromptSellers.com, you agree to this Refund Policy in full.